Terms and Conditions
These Terms and Conditions govern your use of the glionaverosia financial planning subscription service. By subscribing to our service, you agree to comply with and be bound by these terms.
Your subscription and continued use of our service constitutes acceptance of these terms and any updates we may make from time to time.
Definitions
The following terms have specific meanings throughout this agreement:
- "Service" refers to our monthly financial planning subscription offering consultations and analytical reviews
- "Subscriber" means any individual who has purchased our monthly subscription service
- "Content" includes all information, materials, and resources provided through our service
- "Consultation" refers to scheduled discussions about financial planning concepts and analytical reviews
Use of Service
Your subscription grants you access to our financial planning consultation service subject to these terms:
Eligibility
You must be at least 18 years old and have legal capacity to enter into this agreement. Our service is available to Australian residents and may be accessible to international clients subject to applicable regulations.
18+ only
User Responsibilities
As a subscriber, you agree to:
- Provide accurate and complete information during consultations
- Attend scheduled consultations or provide reasonable notice for rescheduling
- Use our service for legitimate financial planning purposes only
- Maintain confidentiality of any access credentials or subscriber information
- Notify us promptly of any changes to your contact information or circumstances
Prohibited Uses
You may not use our service for:
- Any unlawful purpose or activity prohibited by Australian or international law
- Sharing, reselling, or distributing access to your subscription with third parties
- Attempting to reverse engineer, copy, or reproduce our service methods
- Harassing, threatening, or inappropriate communication with our staff
- Using our service to obtain advice for others without separate subscription agreements
Intellectual Property Rights
All content, methods, and materials provided through our service remain the intellectual property of glionaverosia. You receive a limited, non-exclusive license to use these materials for your personal financial planning purposes only.
Copyright Notice
All content is protected by Australian and international copyright laws. Unauthorized reproduction, distribution, or commercial use is strictly prohibited without express written permission.
Payment Terms
Your subscription includes the following payment obligations:
- Monthly subscription fee of $250 AUD, charged in advance on the same date each month
- All prices include applicable GST as required by Australian tax law
- Payment must be current to maintain access to consultation services
- Failed payments may result in service suspension after reasonable notice
Cancellation and Refunds
You may cancel your subscription with 30 days' written notice. Cancellation takes effect at the end of your current billing period. We do not provide refunds for partial months or unused services.
No refunds are provided except as required by Australian Consumer Law for service failures that cannot be remedied.
Limitation of Liability
To the maximum extent permitted by Australian law, glionaverosia's liability is limited to the amount of subscription fees paid in the 12 months preceding any claim. We exclude liability for consequential, indirect, or special damages.
Service Disclaimer
Our consultation service provides general financial planning discussions and analytical reviews. We do not provide specific investment advice or guarantee any particular financial outcomes. Individual results may vary based on personal circumstances and market conditions.
Indemnification
You agree to indemnify glionaverosia against claims, losses, or damages arising from your violation of these terms or misuse of our service.
Privacy
Our collection, use, and protection of your personal information is governed by our Privacy Policy, which forms part of this agreement. By subscribing, you consent to our privacy practices as described. Privacy Policy
Dispute Resolution
We are committed to resolving disputes efficiently and fairly:
Initial Resolution
Most disputes can be resolved through direct communication with our customer service team. We encourage contacting us first to discuss any concerns.
For unresolved disputes, we may use mediation or arbitration services available through Australian dispute resolution organizations.
Consumer Rights
Australian consumers have rights under the Australian Consumer Law that cannot be excluded or limited by these terms.
Australian Financial Complaints Authority (AFCA): Visit AFCA Website
For consumer disputes, you may also contact the Australian Financial Complaints Authority (AFCA) if applicable to our services.
Governing Law
These terms are governed by Australian law and subject to the jurisdiction of Australian courts. Any legal proceedings must be commenced in the appropriate Australian jurisdiction.
Termination
Either party may terminate this agreement with appropriate notice. We may terminate immediately for material breach of these terms or non-payment after reasonable notice.
Upon termination, your access to consultation services ceases, but these terms continue to apply to any outstanding obligations or disputes.
Changes to Terms
We may update these terms periodically to reflect changes in our service, applicable law, or business practices. Material changes will be communicated via email or website notice.
Continued use of our service after changes take effect constitutes acceptance of the updated terms.
Severability
If any provision of these terms is found unenforceable, the remaining provisions continue in full force and effect. Invalid provisions will be replaced with enforceable terms that achieve similar intent.
Entire Agreement
These terms, together with our Privacy Policy and any additional service-specific terms, constitute the complete agreement between you and glionaverosia regarding your subscription service.
Contact Information
For questions about these terms or your subscription, contact us at contact@glionaverosia.com or using the contact information provided on our website.
Company Name:: glionaverosia
Address:: 127 Collins Street, Melbourne VIC 3000
Email:: contact@glionaverosia.com
Phone:: +61 2 6457 5465
Last Updated:: October 1, 2025
Effective Date:: October 1, 2025
Document Version:: 2.1